Terms of Service

1. Agreement to Terms

By accessing and browsing the TSOY Travel & Tours website, you agree to comply with and be bound by these Terms of Service. If you do not agree to any part of these terms, please discontinue using our online platform.

2. Booking Inquiries & Process

Our website serves as an informational showcase for tour packages, airline ticketing details, hotel options, and visa consulting.

• Non-Instant Bookings: Submitting an inquiry form through our portal does not constitute a confirmed booking or reservation. It acts solely as a request for consultation.
• Response Window: Our staff in Digos City aims to respond to email and phone inquiries within 24 hours of submission.
• Data Processing: All inquiries are transmitted via secure email. You are responsible for providing accurate contact details to prevent communication delays.

3. Pricing, Itineraries & Disclaimers

We strive to keep package pricing, flight schedules, and hotel configurations as accurate as possible. However, the travel industry is dynamic, and the following rules apply:

• Fluctuations: Rates displayed on our website are starting prices (estimates) and are subject to change based on actual seat availability, hotel seasonal surcharges, and currency exchange rates.
• Itinerary Adjustments: The highlights and dates presented on package itineraries are subject to adjustments by local ground operations, airline changes, or environmental constraints.

4. Limit of Liability

TSOY Travel & Tours acts as an intermediary agent between travelers and service providers (airlines, hotels, transport operators, and visa offices). We are not liable for scheduling disruptions, flight delays, visa denials, or personal property losses during trips, which are governed by the respective terms of each specific carrier or hotel operator.